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Customer Care



Your Ideal Brookfield Experience is our Priority One

From Day One

Our digital and on-site experiences have been created for you to find the community and the home that fit your life. We'll work with you to personalize your design with stylish options and upgrades. And then, we'll help you find the right financing that suits your budget.

Up to the Big Day

Building your home is a team effort. To meet your expectations, it's important that we understand precisely what you want. With several planned touchpoints and routine contact, your participation is essential along the way. There should be no surprises. Only smiles.

To Happily Ever After

We're committed to your satisfaction long after the final papers are signed. Just before you move in, a comprehensive new home orientation will introduce you to the intricacies of your new home. If you have any questions thereafter, our fast-response warranty service team is always just a phone call away. We are passionate about providing exceptional life experiences, comfort and a sense of place. See what our customers have to say about their happily ever after.

Amenity-Rich Communities in Ideal Locations. Innovative, Energy-Efficient Homes. Exceptional Value.